1. Whilst every care is taken of the dogs undergoing treatment and in the maintenance of the water and equipment, all dogs receive hydrotherapy treatment entirely at their owners risk.

2. All treatment courses (eg. 10 pre paid), including those to be part of an insurance claim, must be paid for in advance (non refundable). Individual sessions must be paid for on the day of treatment.

3. Session fees will be charged in full if an appointment is broken or cancelled without 24 hours notice.

4. Dogs cannot be treated without the prior authorisation of their Veterinary Surgeon.

5. Dogs with infectious or contagious conditions, such as ear, eye, skin infections, gastric upset, kennel cough etc will not be treated. Owners are advised to cancel appointments with at least 24 hours notice, until the condition is clear. Normal cancellation conditions will apply.

6. Bitches in season will not be able to attend sessions until their season has finished.

7. We will require sight of the vaccination certificate prior to commencement of session. Dogs cannot be swum without up to date vaccinations, unless a valid reason can be provided.

8. Owners are required to notify Lynne Hamilton if, during a course of swimming, the dogs injury or condition worsens, or if your vet advises that sessions should be stopped or suspended.

9. Owners are requested not to feed their dog for at least 3 hours before attending an appointment and to ensure that the dog has been to the toilet before arriving. We also advise not to feed for  at least 2 hours after swimming.

10. When not swimming, all dogs will be kept under control and must be on a lead at all times.

11. You agree to Hamilton's Canine Hydrotherapy contacting me in the future about     offers  & services I may be interested in.  I understand I can opt out at any time.

12. Hamilton Canine Hydrotherapy cannot be held responsible for any loss or injury to any person or animal, howsoever caused, whilst on our premises.

13. Hamiltons Canine Hydrotherapy cannot be held responsible for any loss or damage to vehicles or personal property, howsoever caused, whilst on our premises.

14. We reserve the right to use any video footage or photographic stills taken during sessions.

 15. When visiting the pool room you are STRONGLY advised to wear shoes with non slip soles. The floor in the pool area does become very wet during swim sessions and may become slippery.


Hamilton's Canine Hydrotherapy

Tel No: 01296 733827